What does “lifetime guarantee” mean?
All Salkan products come with a lifetime guarantee—if a manufacturing defect appears during normal use, we’ll repair or replace it for free.
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Lifetime Guarantee
Whats Covered and Not Covered?
What's covered in our Lifetime Guarantee?. What's not covered in our Lifetime Guarantee?. Even if the damage isn’t covered, we’ll still help. Email us—we’d rather help repair your bag than see it replaced.
How do I arrange a repair?
If something on your backpack needs repairing, we’ll sort it for you. The quickest way is to start a chat with us using the messenger icon in the corner of the page. Or, if you prefer, you can email us at [email protected] with your order numbe